Omnichannel Contact Center for Retail
No Missed Requests — In Any Store.

Let’s Talk
Meet Your AI Receptionist
Calls spike. Systems freeze. Customers jump from online to in-store, and your team can’t keep up.

Does That Ring a Bell?

But it doesn’t have to be that way.

Imagine This

After a few rings, your AI Retail Receptionist answers. Every customer call, order request, shipment question, and store message enters one secure cloud platform — fully centralized across all your locations.

Your staff stays focused on customers.

Your IT team regains control.

It doesn’t have to be messy.

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and more…

Did you know that 54% of customers believe their issues were avoidable?

Companies that scale AI effectively turn customer service from a cost center into a true business growth engine.

Built for retailers who need multi-store control and meaningful cost savings.

Modern retail needs an AI- powered system that stays up, scales fast, and cuts costs — especially for multi-location operations.

VoysisOne brings everything together in one platform: secure VoIP, retail call center, SMS, an AI Retail Receptionist, and full POS integration for retailers of all sizes

Let’s Talk

Cloud Contact Center (Webex Contact Center)

Real-time routing, queue management, analytics.

VOIP for Webex & Teams

Secure, Cisco-powered re tail phone system for e very store.

AI Receptionist

Automatically answers after three rings. Your new digital receptionist.

Social Integration

Centralize Facebook, Instagram, WhatsApp messages into one retail contact center.

SMS Solutions

Instant alerts for: order pickup, curbside, inventory check, appointment confirmation, customer updates.

Centralized Admin

One platform, a several stores. No more managing a separate system per location.

Multi-Site Centralization

Native features for multi-store groups:
  • Centralized call routing
  • DR (Disaster Recovery)
  • Easy updates across all stores
  • Unified reporting
  • One support team, one invoice, one platform

What they love:

  • Consistent customer experience
  • No more local system failures
  • Visibility on queues, wait times, store performance
  • Fully managed by Voysis (white glove)
  • Phones shipped pre-configured
  • No more legacy wiring headaches
  • Fast deployment & scalable growth

Ready to Modernize Your Retail Phone System?

Meet your AI Retail Receptionist — Free demo with no commitment.

See how Voysis helps retailers reduce telecom costs, eliminate onsite repairs, and deliver a smoother customer experience.

Voysis, a company that listens to our needs, a tailor-made solution and a service that meets our expectations.

Pierre-André C.
Directeur – TI & Projets spéciaux

Explore the platform today

Voysis, a company that listens to our needs, a tailor-made solution and a service that meets our expectations.

Pierre-André C.
Directeur – TI & Projets spéciaux

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Still have questions?

Retail Directors & IT Managers Ask Us This First

A cloud-based system with centralized admin and Cisco-level redundancy.
Yes — VoysisOne supports API-level integrations.
Yes. It qualifies requests, provides shipment status, and transfers to the right store or call center.
Retailers stop paying for legacy PBX, old cabling, onsite tech repairs, and duplicated systems across stores.
Yes. VoysisOne is built for national and multi-province retail groups.

The Voysis One Edge

When it’s complex, we make it simple.

For over 18 years, Voysis has empowered more than 500 clients worldwide to simplify complex communication.

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